Finding hidden business opportunities in your customers journey

Let's talk about #retail and specifically about the #customerjourney - an important tool for success in business, whether it concerns digital or physical trade of goods or services. The competition has definitely intensified and the customer experience is in many cases more important than the price.

At ForOne, we have gathered collective expertise in the field and a team that can support you and your company to develop a "Customer journey" or "User journey".

How?

Reviewing the customer journey helps companies see themselves from a customer perspective, to get an overview of the touch points and see what they want to deliver and what they actually deliver, whether it concerns the analog or digital customer journey.

Together, we review and connect your customer journey to various business goals that you and your company have. Eg increase sales in a certain area, increased customer loyalty or reduced development costs.

Say hi and get in touch with the team and we'll start there:

Peter.Hesslin@forone.se

Senior advisor & expert in issues that span above all the final stage of e-commerce and the importance of customer facing, logistics and the delivery experience where the brand journey will play an increasingly important role.

Jonas.Pelz@forone.se

Retail expert with black belt in the physical customer meeting

Hanna.Larsson@forone.se

UX designer who improves the customer's user experience

Build your plan: VisionMissions

Knowing where to go and what things look like when you get there is super important for any team leader or company looking to go places. ForOne VisionMission© projects are designed to help stretch horizons, find opportunities, clarify a new target, plan the road ahead and get everyone engaged on a mission to reach your vision.

This is a ForOne VisionMission

ForOne has designed, developed and perfected an including, effective and engaging process to start any new business development venture. The project normally includes three basic deliverables; (1) An Opportunity Map, (2) A Vision scenario platform and (3) a mission roadmap. Final delivery also typically includes a mission activation kit (presentation & movie) and engagement workshops to energise your organisation.

It is all about teamwork!

We believe in collaborative teams of mixed people and competencies. A ForOne VisionMission team includes; A curious analytic, a creative strategist, a strategic designer and a team coach. The ForOne members are fully integrated with key stakeholders from client side and together we form a joint VisionMission team with one objective only - To set direction and get people engaged!

A proven success for big business leaders and startups

Over the years ForOne have delivered large number of VisionMisson projects for big and small companies. Successful cases include; Elon, Rusta, Plantagen, Nommon, Intil Group and Cervera. We have also used them to create our very own start-ups like CircleBlocks, Digizen, Retailers Giftroom and more. Every VisionMission is tailored to the situation and particular client. Always with a happy recipient on the other end.

What can we do for you?

Looking for new business opportunities, a clear strategy, an actionable roadmap and a energised team? Let's talk.

For new business enquiries please contact jakob@forone.se

Energise your team: Opportunity Sessions©

The ForOne Opportunity Session is great way to energise a team, spring new business opportunities and start-up work on your next business plan.

In the ForOne Opportunity Session we collect a mixed team of highly experienced and generous analytics, creatives, strategists and coaches and we put them on a mission to work with a group of people from a company to help identify new business opportunities. It all takes place in a superfast creative session led and facilitated by highly skilled moderators. All documented i real-time.

The scope is up to you

Along with client we scope and tailor the session with one goal only, to maximise the level of value created in a short period of time. A session could be 2 hours or a day and the team could be made out a few people or a large group. The mission could be super focused on a certain area, or just open for any new ideas. It is all up to you.

For companies who look forward

In 2023 alone ForOne has performed Opportunity Sessions for brands like Enkelrum, Kang, Åre Extreme, Rusta, Coop and Leksandsbröd. All with an ambition to find new opportunities and ways to move forward with their brand and business.

What can we do for you?

To book your ForOne Opportunity Session or make any other business inquiries please contact jakob@forone.se